Frequently asked questions
Selling a round you have built up is a big decision, so it is natural to have questions. Here are honest answers to the things sellers ask most often, grouped by theme. If anything is not covered, just ask and we will be glad to help.
Confidentiality
No. Your enquiry is private between you and us. We do not tell your customers, your competitors or anyone else. There is no public announcement and nothing to give the game away.
Never. We are not a marketplace or a broker and we do not run public listings. We review your round ourselves and may make an offer where there is a fit. Your round is not put in front of other buyers.
Only the people who need to in order to review your round and, if you proceed, arrange the handover. We treat your information confidentially and we do not pass it on to third parties.
Valuation
We look at the whole picture rather than applying one fixed formula. That includes the round size and customer count, how tightly the work sits together, the average price per clean, how customers pay and how reliably, how long they have been with you and how much depends on you personally. You can read more on our round value page.
No. A valuation is an honest indication based on the information you give us, not a guaranteed offer. If you decide to proceed, we confirm the detail together and any offer reflects the round as it actually is.
No. To get started we only need a general picture: rough customer numbers, the area, whether it is residential, commercial or mixed, and how often the work runs. Customer details are only shared later, and only if you decide to go ahead.
Yes, it is one of the factors we consider. Sensible pricing that has kept up over time tends to point to a healthier round. It is one part of the picture rather than the whole answer.
The process
There are four. You tell us the basics, we review the round and give an indication of value, we make an offer where there is a fit, and we agree a simple handover. Our how it works page walks through each stage.
It depends on the round and how quickly information is shared, but a first indication is usually quick once we have the basics. The handover is then planned at a pace that suits you, whether that is a clean switch or a more gradual move.
Very little to start: a general picture of the round. If you decide to proceed, we will then need the customer details and round records needed to run the work, plus a simple written agreement. Nothing detailed is needed just to ask.
They are looked after. We handle the changeover professionally and aim for a smooth, tidy handover so your customers keep getting a good service. Keeping them happy is in everyone's interest.
Not while you are simply enquiring. If you proceed, we agree together how and when customers are introduced so the handover is handled in a calm, professional way. There is no need to announce anything before you are ready.
Deal types
Yes. We buy whole rounds and parts of rounds. If you only want to sell a defined block of customers or one area while keeping the rest, that works perfectly well.
A full purchase is the whole round in one go, which suits people retiring or wanting a clean break. A partial sale is a defined part of the round, which suits people cutting back or releasing some cash while continuing to trade. See our deal options page for more.
It depends on the structure agreed. A full purchase can be a single payment, while a staged arrangement is paid across agreed stages as the handover beds in. Whatever the structure, the terms are written down clearly so you always know what is being paid and when.
Eligibility
Yes, both, as well as mixed rounds. Each has its own merits and we are happy to review any of them.
No. Whether you run a water-fed pole system, work traditionally, or use a mix of both, the method is not a barrier to us reviewing your round.
Probably not. We look at rounds of many sizes. A smaller round that is compact and well run can be just as attractive as a larger one. The best thing is to ask. If we are not the right fit, we will tell you honestly.
Next steps, obligation and cost
None at all. A valuation and a conversation cost you nothing and commit you to nothing. You only go ahead if it genuinely suits you.
Nothing. There is no fee to ask, no charge for a valuation, and no commission. We are a buyer reviewing your round, not a broker charging you to sell.
Use the confidential valuation form to tell us the basics, or get in touch to speak to a buyer first. Either way, your enquiry is private and there is no obligation.
Still have a question?
Ask us directly, or start with a confidential valuation. No obligation, no cost, and no customer list needed to begin.